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Free download / Dispatch operations audit

The multi-asset operator workflow audit.

A one-page self-audit for operators running two or more asset types out of one business. See whether your dispatch setup is quietly costing you jobs, hours, and drivers.

8 sections, printable44 checks4 questions1,018 words, start to finishFree with your email

Before the gate

What this is.

You run more than one thing out of one yard: dumpsters and restrooms, fencing and containers, some mix of them. This is a one-page way to see whether the setup you dispatch with today is quietly costing you jobs, hours, and drivers, or whether it is holding up fine.

Work through each section and tally the boxes you check. A high count does not mean your tools are broken. It means your operation carries complexity that most tools were never built for. The tally at the end tells you whether the friction is worth fixing.

Honest note: nothing in here requires our software. This is your picture, not our pitch. We would rather you see your own operation clearly than take our word for anything.

What is inside

The whole audit, section by section.

8 sections, listed below with what each one holds. Every count on this page is read out of the document itself, so what you see here is what lands when you unlock it.

Contents8 sections / 44 checks / 4 questions / 1,018 words
01How many systems does your dispatch touch today?8 checks. Check every system your office or dispatcher opens during a normal dispatch day.
02What breaks when you run split systems?15 checks. Check every problem your team has dealt with in the last 90 days.
03How much time does the friction actually take?5 checks. Estimate honestly and round up if you are not sure.
04Field readiness check6 checks. Check any that apply to your drivers today.
05What is your customer visibility like?5 checks.
06Your tally5 checks. Bring the five section totals together and read the flag level next to each.
07What to do with thisLow score, under 5 across sections 1, 2, 4, and 5.
08Questions worth answering before you look at any new tool4 questions.

Sample

Read a section before you decide.

This is section 3 of 8, reproduced from the audit exactly as it appears in the document. Nothing in the box was rewritten for this page.

The rest is the same shape: 8 sections and about 1,018 words in total. If the box below is not worth an email address to you, the other sections will not change that, and that is a fair answer.

Section 3 of 8

How much time does the friction actually take?

Estimate honestly and round up if you are not sure. For each task, work out how many times a week it happens and how many minutes it takes each time, then multiply. Add the five together.

  • Dispatcher re-enters a job from one system into another
  • Dispatcher answers a "where is my driver" call from a customer
  • Dispatcher calls or texts a driver to relay a job detail
  • End-of-day reconciliation, matching jobs to billing
  • Fixing a scheduling conflict or a duplicate dispatch

Reproduced from the audit. The other 7 sections follow the same format.

You get a number

Weekly minutes lost to friction, and the dollar figure it implies. Your rates, your math, defensible to a partner or a bank.

You get a ranked problem

Which single failure from the last 90 days costs the most, so fixing starts somewhere specific instead of everywhere at once.

You get a straight answer

Whether your setup takes ten more trucks and a new asset type, or breaks. Worth knowing before you buy anything, from anyone.

Get the audit.

Free, printable, yours to keep. The email is the whole ask: no truck count, no company name, nothing else is collected here.

Your address goes on the founding-operator list, which is how the founder reaches operators directly. Reply to any message to come off it. The audit stays yours either way.

More free downloads

Five more, same deal.

Each one is a landing page like this: contents shown up front, one email, document unlocked. Take what applies to your yard.

The dead-zone auditMap every spot on your routes where the field app fails, in one afternoon, using nothing but your drivers and airplane mode.Read the page
Before you switch dispatch tools: the checklistMost operators get burned by the same mistakes when they change dispatch software. Here is how you avoid them.Read the page
The offline-first field app guideThe plain-English guide to what offline-first really means, why offline-tolerant is not the same thing, and the five-minute airplane-mode test to run on any app before you trust it.Read the page
What to charge: a pricing framework for multi-asset operatorsStop pricing off gut and the cheapest shop in the county. Build your number from your own costs, in an afternoon.Read the page
The customer-comms swipe fileThe texts and emails that stop the "where is my driver" calls. Copy, fill in the blanks, send.Read the page

No email required

Rather have a number now?

The tools run in the browser and show the result first, with no gate in front of it. Bring your truck count and ten honest minutes.

Cost calculatorRevenue leakIdle-asset utilizationWindshield timeOverlap checkerOperation scorecard
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